The other customer online revenge: A moderated mediation model of avenger expertise and message trustworthiness

Authors: Zaid Mohammad Obeidat, Ali Abdallah Alalwan, Abdullah Mohammed Baabdullah, Ahmad M. Obeidat, Yogesh K Dwivedi

Published: 2022-07-22

DOI: 10.1016/j.jik.2022.100230

Source: Full article

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Abstract

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